Privacy Policy

Last Updated: 1/15/2025

At CleanPenguin, a division of Sparkl LLC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing our website or using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal information from you when you:

  • Schedule a cleaning service

  • Contact us via email, phone, or through our website

  • Subscribe to our newsletter

  • Fill out a form on our website

The information we collect may include, but is not limited to:

  • Name

  • Email address

  • Phone number

  • Address

  • Payment information

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our services

  • To process your transactions

  • To communicate with you regarding your appointments and inquiries

  • To send you updates, promotions, and marketing communications (with your consent)

  • To improve our website and services

3. SMS Privacy Policy

CleanPenguin, a division of Sparkl LLC may disclose Personal Data and other information as follows:

  • Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

  • Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • With third-party service providers who assist us in operating our website and conducting our business, under confidentiality agreements

  • To comply with legal obligations or to protect our rights

  • In connection with a merger, acquisition, or sale of all or a portion of our assets

5. Data Security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

You have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you

  • The right to request correction of inaccurate or incomplete data

  • The right to request deletion of your personal information

  • The right to withdraw consent for us to process your data

To exercise these rights, please contact us using the contact information below.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

CleanPenguin
cleaning@thecleanpenguin.com
208-330-6551
1122 W Barrymore Dr, Meridian ID 83646

Thank you for trusting CleanPenguin with your home cleaning needs!