First Time Booking a Home Cleaning? Here’s What to Expect
First Time Booking a Home Cleaning? Here’s What to Expect
Hello, Cleany the Penguin here, ready to walk you through your very first CleanPenguin home cleaning experience. If you’ve never booked a professional cleaning service before, you might be wondering:
How does the process work?
What do I need to do before the cleaners arrive?
What exactly will get cleaned?
No worries—I’ve got you covered! Here’s a step-by-step guide to help you feel confident and excited about your first cleaning appointment with CleanPenguin.
Step 1: Booking Your Cleaning
Scheduling your cleaning is as easy as visiting our website or giving us a quick call! You’ll choose from our flexible cleaning services, such as:
✅ One-Time Refresh – A deep clean or quick reset, customized to your needs
✅ CleanFlow Recurring Cleaning – Our signature service that keeps your home sparkling long-term
✅ Move-In/Move-Out Cleaning – The perfect fresh start for your next chapter
During the booking process, we’ll ask a few simple questions about your home, your needs, and any special requests you might have. We want to tailor our service to YOU!
Step 2: Pre-Clean Prep (What You Need to Do)
Good news—you don’t have to do much! Unlike your usual cleaning routine, there’s no need to scrub, mop, or dust before we arrive. However, a few quick steps can help us provide the best possible clean:
Tidy Up Clutter – Picking up loose items like toys, laundry, or paperwork makes it easier for us to clean surfaces thoroughly.
Secure Pets – If your furry friends don’t love the sound of vacuums, you may want to keep them in a separate space while we work.
Let Us Know Any Special Requests – Have certain areas you’d like extra attention on? Just let us know in advance!
Step 3: What Happens During the Cleaning?
When our friendly CleanPenguin team arrives, we’ll get straight to work making your home shine! Here’s what you can expect:
✔️ Whole-Home Cleaning – We’ll dust, vacuum, sanitize, and scrub all standard areas of your home, ensuring a fresh and spotless space.
✔️ Detailed Focus Areas – If you booked a CleanFlow recurring cleaning, we’ll give one specific area extra attention each visit.
✔️ Eco-Friendly Products – We use non-toxic, pet-safe cleaning solutions to keep your home both clean and healthy.
Feel free to be home during your cleaning, or if you prefer, you can provide access instructions and return to a beautifully clean space!
Step 4: After the Cleaning
Once we’ve finished, take a moment to enjoy the peace and comfort of your freshly cleaned home! You’ll immediately notice the difference in air quality, cleanliness, and overall tidiness.
We’d love to hear how we did! We’ll follow up to ensure you’re happy with your cleaning and to answer any questions.
Ready for a Cleaner, Happier Home?
Whether you’re booking a one-time service or setting up a recurring clean, your first CleanPenguin visit is just the beginning of a stress-free home.